Frequently Asked Question
Question: Can I transfer items from one account to another?
Answer: No — all items are locked to the account where they were earned. This keeps the game fair and prevents unauthorized trading. However, our team is exploring a secure in-game trading system for the future, allowing members of the same squad or clan to exchange weapons, skins, and supplies without upsetting the Game’s balance.
Frequently Asked Questions
On the login screen, click “Forgot Password,” enter your registered email, and follow the link sent to your inbox. If it’s not there, check your spam folder or contact our support team for direct assistance.
Refunds are only available if none of the items in the pack have been used in combat or equipped. To request one, contact support with your purchase details. Once approved, your refund will be processed within a few business days.
Yes! Logging in daily, completing special missions, and joining seasonal events can earn you free weapons, gear, and in-game currency. Many top-ranked operators started their journey using nothing but free rewards and skill.
Go to the in-game store, choose the item, and click “Purchase.” If you have enough credits, it will be added instantly to your inventory — no restart needed. Some premium cosmetics are only available for a limited time.
The Season Pass is a progression system that rewards you for every mission and match you complete during the season. There’s a free and a premium track — the premium version unlocks exclusive weapon skins, armor, and rare emotes that won’t return once the season ends.
Player-to-player trading is not available right now. However, we’re developing a clan-based system where trusted members can share supplies and equipment to prepare for upcoming missions.